Digital Delivery Policy
Effective Date: 17 September 2026
This Digital Delivery Policy explains how digital educational products purchased from ONE TRADE, a unit of YASH MEDICAL, are delivered to customers through https://onetradeai.net/.
ONE TRADE provides digital educational content such as PDF guides, recorded video lessons, downloadable learning materials, digital bundles and other electronically delivered educational products. No physical product is shipped unless a product page expressly states otherwise.
1. Digital Products Covered
This policy applies to digital products made available through ONE TRADE, including:
- PDF guides and ebooks
- Recorded video lessons
- Downloadable educational files
- Digital learning bundles
- Digital research or study resources
- Other electronically delivered educational materials listed on the website
The exact contents of each purchase are described on the relevant product page.
2. How Digital Products Are Delivered
After successful payment and order confirmation, digital products may be delivered through one or more of the following methods:
- A download link displayed on the order confirmation page
- A download link sent to the email address provided during checkout
- Access through the customer’s ONE TRADE account
- Access to a protected course, video or learning area
- Another digital-access method specifically described on the product page
The delivery method may vary depending on the type of product purchased.
3. Delivery Time
In most cases, access to digital products is provided automatically after the payment has been successfully confirmed.
Customers should normally receive access shortly after successful payment.
However, delivery may occasionally be delayed because of:
- Payment verification
- Payment gateway processing
- Incorrect email information
- Server or website issues
- Internet or hosting disruptions
- Security or fraud-review checks
- Technical problems involving third-party services
If payment is shown as pending, failed or under verification, digital access may not be activated until the payment is successfully confirmed.
4. Order Confirmation
A successful order may generate an order-confirmation page and/or confirmation email.
Customers should carefully check:
- Their email inbox
- Spam or junk folders
- Promotions or updates folders
- Their ONE TRADE account, where applicable
Customers are responsible for providing a correct and accessible email address during checkout.
5. Downloadable Products
Where a product is provided as a downloadable file, customers may receive a secure download link after successful payment.
The product page or account area may specify:
- Number of permitted downloads
- Download expiry period
- File type
- File size
- Version or edition
- Supported devices or software
Customers should download and securely store purchased files within the access period specified on the product page or order page.
6. Video and Online Content
Recorded video lessons or other online educational content may be provided through:
- A customer account
- A protected webpage
- A learning-management system
- A secure video platform
- Another authorised delivery system
Access duration, where limited, will be stated on the relevant product page.
Customers should not assume lifetime access unless the product listing expressly states that lifetime access is included.
7. Digital Bundles
Where a product is sold as a bundle, only the items specifically listed on the relevant product page are included.
A bundle may include, for example:
- PDF material
- Recorded lessons
- Worksheets
- Checklists
- Supporting educational files
Products, tools, services or subscriptions not expressly listed as included are not part of the purchase.
8. Third-Party Services
Certain digital content may require the use of third-party software, browsers, devices or services.
Unless expressly stated on the product page, the purchase price does not include:
- Internet access
- AI-tool subscriptions
- Market-data subscriptions
- Brokerage accounts
- Trading platforms
- Paid software
- Third-party applications
- External subscription services
Customers are responsible for ensuring that they have compatible devices, software and internet access.
9. Incorrect Email Address
Customers are responsible for entering the correct email address during checkout.
If an incorrect email address is provided, delivery may fail or be delayed.
If you believe you entered an incorrect email address, contact ONE TRADE as soon as possible with your order details.
10. Non-Receipt of Digital Product
If payment has been successfully completed but the digital product is not received, please first:
- Check your spam and junk folders.
- Confirm that the email address used during checkout is correct.
- Log in to your ONE TRADE account and check available downloads or orders.
- Allow reasonable time for payment confirmation.
- Contact ONE TRADE if access is still unavailable.
When contacting us, please provide your order number, purchaser name and the email address used for the order.
11. Technical Problems
If a download link does not work, a file appears corrupted, or authorised content cannot be accessed because of a technical problem attributable to ONE TRADE, please contact us.
Where reasonably possible, ONE TRADE may:
- Reissue the download link
- Restore authorised access
- Provide an alternative authorised delivery method
- Replace a corrupted file
- Assist with account-related access problems
This does not guarantee compatibility with every device, browser or third-party application.
12. Access Security
Digital products are provided for the purchaser’s authorised personal use, subject to the applicable Terms and Conditions.
Customers must not:
- Share login credentials with unauthorised persons
- Publish download links publicly
- Redistribute purchased files
- Upload purchased content to file-sharing platforms
- Resell digital educational materials without written permission
- Copy or distribute protected content beyond permitted use
Unauthorised sharing may result in suspension or termination of access.
13. Intellectual Property
Unless otherwise stated, digital materials provided by ONE TRADE are protected by applicable intellectual-property laws.
Purchase of a digital product provides access or usage rights as described in the applicable terms. It does not transfer ownership of copyrights, trademarks or other intellectual-property rights.
14. Updates and Revised Editions
A purchase does not automatically include future editions, updates, new modules or revised versions unless the relevant product page specifically states that such updates are included.
If updated material is made available, access conditions may vary according to the product.
15. No Physical Shipping
Products described as digital products are delivered electronically.
No physical book, printed material, storage device or parcel will be sent unless the relevant product page clearly states that a physical item is included.
Therefore, shipping charges, courier tracking and physical-delivery timelines do not apply to digital-only products.
16. Payment Confirmation
Digital access is provided only after payment is successfully authorised and confirmed.
A payment attempt, pending transaction or payment-gateway acknowledgement does not necessarily mean that the order has been completed.
If an amount appears to have been deducted but the order is not confirmed, customers should contact both their payment provider and ONE TRADE with the relevant transaction details.
17. Refunds and Digital Delivery
Digital delivery and refund eligibility are separate matters.
Because digital products may become accessible immediately after successful payment, refund eligibility may depend on factors such as:
- Whether the content has already been downloaded or accessed
- Whether the product was delivered as described
- Whether there was a verified technical failure
- The terms disclosed on the product page
- The applicable Refund Policy
Customers should review the Refund Policy before completing a purchase.
18. Educational Nature of Products
ONE TRADE provides educational materials only.
Digital delivery of a product does not constitute:
- Personalised investment advice
- Portfolio management
- Brokerage services
- Trading signals
- A recommendation to buy or sell a financial instrument
- A guarantee of profit or investment performance
Market participation involves financial risk and may result in loss.
19. AI-Related Educational Material
Some educational materials may discuss or demonstrate the use of artificial intelligence for research.
AI-generated information may be inaccurate, incomplete, biased or outdated.
Customers should independently verify important information, calculations, dates and original sources before relying on them.
20. Customer Support
For assistance with digital delivery, downloads or access, contact:
ONE TRADE, a unit of YASH MEDICAL
Address:
1, Highway Market, Near REW, NH48,
Kotputli, Kotputli-Behror,
Rajasthan 303108, India
Email:
Sunilsainiktp282@gmail.com
Phone:
+91 7822801388
Website:
https://onetradeai.net/
Udyam Registration Number:
UDYAM-RJ-49-0000414
21. Changes to This Policy
ONE TRADE may update this Digital Delivery Policy from time to time to reflect changes in products, technology, payment processing, delivery methods or business practices.
The revised policy will be published on this website with an updated effective date.
Customers are encouraged to review this policy before making a purchase.